FAQs

Personal care is a unique combination of housing, personalized supportive services and health care designed to meet the individual needs of those who require help with activities of daily living. Personal care promotes maximum independence and dignity for each resident and encourages the involvement of a resident’s family, neighbors and friends. Staff is available 24 hours to meet both scheduled and unscheduled needs.

Nursing homes are licensed medical facilities that are inspected and licensed by the Pennsylvania Department of Health. They must meet both state and federal standards. There are third party reimbursement mechanisms for services, including both Medicare and Medicaid.

Personal care homes are residential facilities that offer care services, assistance and supervision to four or more persons who are not relatives of the operator and who need and receive personal care services. They are licensed in the Commonwealth through the Department of Human Services.

Many personal care homes do employ doctors, registered nurses, certified nursing assistants and licensed practical nurses to assist in service provision for the residents, but it is not a requirement. The Suites at Rouse does have a registered nurse, a licensed practical nurse,and certified medication technicians on staff to provide the best quality of care in a residential setting. We also have an on-site nurse practitioner with Warren Medical Group available by appointment.

No. The Medicare program can only be used as a source of payment for skilled nursing care. Eligibility requirements, as defined by Medicare, are strict and will not cover intermediate or personal care.

In general, our daily rate covers care and services provided by the Suites at Rouse. The daily rate does not cover physician visits, the cost of medications, or transportation. It is possible that your insurance may cover professional healthcare services. Please visit "Apartment Options" or contact us to discuss our daily rate schedule and a breakdown of our services.

Our facility is private pay. Most residents use their social security, money from savings, or long term care insurance. Veterans may be eligible for rent assistance through the Aid & Attendance Benefit with US Department of Veterans Affairs. For more information about the Aid & Attendance Benefit please visit https://www.benefits.va.gov/pension/aid_attendance_housebound.asp.

Yes. Each Resident at The Suites at Rouse is assessed upon admission and periodically throughout their stay to determine the appropriate level of Elder Care Services required to meet their needs. Please visit "Levels of Elder Care" or contact us for more information.

Yes. There is a one-time non-refundable admission fee of $1000 per person. Please contact us for more information.

No. You will only be billed for the care and services you receive.

Yes. Residents or responsible parties are in control of their financial resources.

Please visit "Life at the Suites". It will provide a clear picture of the services provided by the Suites at Rouse. You may also contact us at any time to discuss our services in detail.

Family members and friends should focus on the personal care home as just that – “home.” The families and friends of our residents play an integral role in partnering with us to meet the emotional, social, spiritual and physical needs of the resident. Regular visits, invitations to family gatherings and outings, phone calls, attention to clothing needs and participation with the resident in family functions are some things that family members and friends can do to enhance the quality of a resident’s life.

Yes. The Suites at Rouse is your home, you may come and go as you please. However, you may be asked to sign in and out.

Yes. A valid driver’s license, current registration and proof of insurance are required.

Yes. We allow one animal per apartment. However, we have a 35 pound limit. Cats, dogs, fish and small birds are welcome.

Yes. Please contact us to discuss room size and measurements.

Yes. Respite stays are subject to availability and will be charged our daily rate. There is a 30 day maximum limit for Respite Stays. After the 30 day limit has been reached, you will be required to become a contracted resident if you wish to continue living at the Suites.